Privacy Policy

Last updated: 3/11/2026

1. Information We Collect

CRM ↔ Telnyx Bridge collects the following information to provide SMS routing services:

  • Account Information: Email address, name (if provided) for user authentication
  • CRM Data: Location ID, Company ID, OAuth access tokens (encrypted)
  • Telnyx Configuration: Messaging profile IDs, phone number mappings
  • Message Data: SMS messages are routed through our service but not stored

2. How We Use Your Information

We use the collected information to:

  • Route SMS messages between your CRM and Telnyx
  • Authenticate and authorize access to your account
  • Maintain your configuration settings
  • Provide customer support

3. Data Storage and Security

Your data is stored securely using:

  • Supabase: Database hosted on Supabase infrastructure with encryption at rest
  • Password Security: Passwords are hashed using bcrypt before storage
  • OAuth Tokens: Encrypted and stored securely, never exposed to client-side code
  • HTTPS: All data transmission is encrypted in transit

4. Data Sharing

We do not sell, trade, or rent your personal information. We only share data with:

  • Your CRM: To send/receive SMS messages via their API
  • Telnyx: To route SMS messages via their messaging service
  • Service Providers: Hosting providers (Vercel, Supabase) necessary for service operation

5. Message Content

SMS message content is:

  • Routed in real-time between your CRM and Telnyx
  • Not stored permanently in our database
  • Subject to the privacy policies of your CRM provider and Telnyx
  • May be logged temporarily for debugging purposes (logs are automatically purged)

6. Your Rights

You have the right to:

  • Access your account data
  • Update or correct your information
  • Delete your account and associated data
  • Disconnect CRM locations from your account

7. Cookies

We use HTTP-only cookies for session management. These cookies are:

  • Not accessible to JavaScript (HTTP-only)
  • Used only for authentication
  • Automatically cleared when you log out

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this privacy policy, please contact us through the support channels provided in the app.

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